Job Description

Candidates with significant experience with Operations and Maintenance or DDI of

Cúram’s HCR and CGIS products is mandatory. Vendors, please do not submit

candidates without Operations and Maintenance or DDI experience in Cúram’s HCR and

CGIS products. This position will utilize technical expertise to provide guidance to

support the Operations and Maintenance of Cúram Global Income Support (CGIS) and

Cúram’s Health Care Reform (HCR) modules as part of the Eligibility and Enrollment

Member Management Project, a large project whose team brings significant experience

along with an “entrepreneurial” or “startup” attitude and approach. The team is a mixture

of state personnel, industry focused information technology professionals and

experienced consultants. We are seeking individuals who are highly productive, very

flexible, and can work effectively in an environment where ambiguity is common. Team

members are expected to contribute with minimal supervision and be self-motivated. The

project demands for individuals who are strong collaborators, who want to make a

positive contribution to the State of South Carolina, can understand top-level goals and

objectives, and drive toward them.

This position could carry over to other projects as directed by the PMO director or

Member Management Replacement Project Director.

Candidates who enjoy working on complex, change-oriented projects with motivated

team members will find this position attractive.

SCOPE OF THE PROJECT:

The Eligibility and Enrollment Member Management Project is one of the largest IT

projects for the State of South Carolina. It is a multi-year effort to replace the State’s

aging Medicaid Eligibility Determination System and other member management

applications with a multi-tier application environment that requires modern technologies,

technical practices and substantial collaboration with a variety of stakeholders. This

system will utilize Cúram’s social program management platform and will be

configured/implemented by the State in partnership with designated vendors. SC uses the

social program management platform from Cúram in the provision of services. This

software combines the advantages of commercial off-the-shelf software, an enterprise

platform and service-oriented architecture with the business and technical flexibility

required to implement solutions to meet agency objectives.

The Senior Cúram Operations Consultant will serve as the on-sight technical resource for the

Member Management Replacement Project leadership and team. The Senior Cúram

Operations Consultant is responsible for providing guidance to SCDHHS and MMRP vendors

related to Operations and Maintenance of the IBM Cúram software including requirements,

designs and development activities/deliverables. The consultant will work with the team’s

business analysts, subject matter experts, system integrator and designated vendors, as well as

Enterprise Services team to meet the project goals.

Duties include:

• Serves as a technical resource, providing technical/analytical guidance to project team

and vendors; provide advice on best practices for utilizing IBM Cúram software for

meeting stated business needs

• Identifies, reviews, approves approaches/proposed solutions to meeting business

requirements utilizing IBM Cúram software; communicates risks and concerns related to

proposed solutions and offers alternative solutions as appropriate.

• Conducts demonstrations and develops proofs of concept utilizing IBM Cúram software,

as appropriate, to verify the feasibility of proposed IT approaches/solutions

• Conducts and coordinates data mapping and gap analysis to determine if the IBM Cúram

software meets business needs

• Ensures transition from DDI implementation to Operations is successful and knowledge

is transferred to the Operations team.

• Uses knowledge of IBM Cúram framework to consult with development leads in

resolving issues and meeting business requirements

• Assists in managing work between IBM, System Integrator team, other vendors and

Legacy Systems team to ensure a smooth transition between Medicaid Eligibility

Determination System (MEDS) and Cúram while ensuring that the legacy Medicaid

Management Information System (MMIS) continues to provide the appropriate

information

• Collaborates with project leadership, business analysts, subject matter experts, technical

managers and development leads on business requirements, functional and non-functional

specifications, technical design specifications and integration component requirements

• Works with the Analysis and Testing Manager, Production Manager and vendors to

ensure that all deliverables are completed timely and meet quality standards

• Reports on project status and strategies orally and in writing; communicates any known

issues or risks to MMRP leadership and appropriate team members in a timely manner

• Collaborates with SCDHHS agency staff and vendors on implementation requirements

• Interprets, translates, and communicates highly technical concepts to both business and

technical MMRP team members and stakeholders

• Assists with technical analysis of the IBM Cúram releases

• Other duties as assigned

REQUIRED SKILLS (RANK IN ORDER OF

IMPORTANCE):

PREFERRED SKILLS (RANK IN ORDER OF

IMPORTANCE):

• Vendor Management experience

Bachelor's degree in Computer

Science, Engineering, Technical

Science or equivalent industry

experience

• Minimum of three (3) years of

technical experience with IBM Cúram

framework; must have experience

HCR and CGIS

• Cúram Certification

• Experience delivering in waterfall,

scrum, agile, and other methodologies

• Experience profiling and

troubleshooting IBM Cúram Out of the

Box and custom code

• Excellent written and verbal

communication skills and strong

cognitive ability especially with

respect to understanding, documenting,

and describing complex technical

subjects to both technical and non-

technical business users

• Excellent problem solving skills

• Demonstrated teamwork and

collaboration in a professional setting

• Knowledge of healthcare insurance

principles and processes

• Medicaid operations experience

• Public sector and/or academic

environment experience is a plus

• Medicaid Management Information

System (MMIS) experience

REQUIRED EDUCATION:

Bachelor’s degree in a technical or related

field

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