Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

WWlMbHpTQ21MZmpHTTZUdXBJdDlIUmdqd2c9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Aiken Regional Medical Centers

Director of Facilities and Emergency Management Job at Aiken Regional Medical Centers

 ...Responsibilities Director of Facilities Management and Emergency Management Aiken Regional Medical Centers, located in Aiken, South...  ...emergency preparedness drills and exercises with hospital, city, county, regional, and state representatives; maintains and... 

Amphenol Aerospace

Process Technician (1st Shift) Job at Amphenol Aerospace

The Role - Amphenol Aerospace Operations is seeking a Process Technician to work out of its state-of-the-art facility in Mesa, AZ The...  ...precision measurement devices Knowledge of MS Office programs Possible travel domestic or overseas Must be able to multitask, work with... 

National Testing Network

Police Officer Job at National Testing Network

 ...$33.50/hour Employees with an associate degree or higher in either law enforcement, police science, criminology, or criminal justice shall receive $1.05/hour additional compensation. Newly hired employees are eligible once they successfully complete their training... 

Acara Solutions

Root Cause / Process Simplification Specialist Intern Job at Acara Solutions

 ...Are you a student who is currently pursuing your bachelor's degree and looking to intern at one of the top companies within the Manufacturing...  ...States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.... 

YMCA of Natrona County

After School Van Driver Job at YMCA of Natrona County

 ...of all individuals or any obstructions before it departs. Maintain order, discipline and noise level to avoid interference with driver concentration and ensure safety. Pull the van over when disciplining disruptive children. Ensure that no food or drink is allowed...